Apr 01, 2025  
2024-25 Catalog 
    
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2024-25 Catalog

Clinic Service Representative, Certificate

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If you would enjoy helping people achieve and maintain a healthy lifestyle, you may be interested in the health and wellness field. In this program, you will learn the skills necessary to work in a frontline administrative capacity in health care.

Visit the Healthcare Professions Department Website

Program Requirements

Prerequisites

  • Basic keyboarding knowledge recommended.
  • Instructor permission.
  • Some classes have entry requirements not listed here.

Program Core Courses

Total Core Credits: 28

Program Supporting Courses

Total Supporting Course Credits: 2

Related Instruction Courses

 

Communications

Select one course from the list below

Computation

Select one course from the list below

Human Relations

Total Related Instruction Credits: 15

 

Total Program Credits: 45

Program Outcomes

  • Communicate (written, verbal and nonverbal) effectively with diverse patients and staff.
  • Apply medico-legal knowledge to identify and respond to issues of confidentiality.
  • Document within legal and ethical boundaries.
  • Identify and model professional conduct and appearance in specific, multicultural workplace settings.
  • Demonstrate competency in Vital Signs
  • Demonstrate administrative tasks in the medical using therapeutic communication and customer service skills

Program Notes

  • This information does not substitute for meeting with a faculty adviser.
  • Students must achieve a cumulative 2.0 GPA and achieve a 2.0 in all HEAL courses and pass required competencies to graduate with their Clinic Service Representative Certificate.
  • Certificate programs emphasize preparation in specific job skills required for entry-level employment.
  • Not all classes are offered every quarter or at night.
  • Students attending only in the evening must remember it is likely to take more than one year to complete program.

General Requirements

Read the Associate Degree and Certificate Requirements.

Internal Coding

Last Updated  
Description Clinic Service Rep C45
Academic Plan MISPAC45
CIP Code 51.0712

 

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