HSEM 220 - Developing and Managing Volunteer Resources

2 Credits

This course will focus on methods and procedures for involving private-sector organizations and volunteers in emergency management programs in ways which benefit both parties. The focus of the course is on maximizing the effectiveness of volunteer resources by implementing a people-oriented system that addresses defining volunteer roles, designing a plan of action, recruiting volunteers, training individuals who volunteer and motivation and maintenance of a successful program. Participants will acquire skills and knowledge to make appropriate volunteer assignments that enhance the effectiveness of an integrated emergency management system.

Pre-requisite(s) HSEM 102 with min 2.0
Instructor Permission Required Yes
Fees

Quarters Typically Offered
Fall Online
Spring Online

Designed to Serve Those wishing to serve or currently serving in the emergency management field
Active Date 20220330T15:34:08

Grading Basis Decimal Grade
Class Limit 25
Contact Hours: Lecture 22
Total Contact Hours 22
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
Course Outline

Different Types of Volunteers and Volunteer Programs
Benefits and Challenges of Involving Volunteers
Developing a Volunteer Program
Working With Voluntary Agencies (VOLAGs) /Community-Based Organizations (CBOs)
Voluntary Organizations Active in Disaster (VOAD)
Identifying Needs of Volunteers and How to Meet Them
Special Issues in Volunteer Management

Student Learning Outcomes
Correlate the skills and knowledge required of volunteers in emergency management programs.

Describe how volunteers can be used most beneficially to meet an agency's needs.

Analyze the steps in developing a volunteer program

Develop a volunteer policy and job description.

Outline strategies for recruiting, retaining, assigning, training, supervising, and evaluating volunteers.

Analyze the role of volunteers and voluntary agencies in providing emergency assistance.

Describe methods that will ensure cultural humility and equity in managing volunteers in a diverse community.