HOST 216 - Airline Operations

4 Credits

There are three primary emphasis areas a student should comprehend in order to understand the global phenomonen of flight as a business and industry: airlines, airports, and aviation (e.g. meteorlogy, pilots). This course is concerned with one of these three areas: airline operations and management. Supervising an airline’s operations begins with customer service, security, and other responsibilities that include interfacing with airline customers. Management concepts for those seeking supervisory roles in an airline are also discussed in this couse: Supply chain management, key performance indicators such as load factor, operational elements such as bug and spokes and fuel hedging are all integral components of this coursework. Finally, due to SeaTac Airport’s proximity to campus, status as a high-functioning international airport, and working connectivity with Highline College there are numerous opportunities for students to grow in this career field.

Fees

Quarters Typically Offered
Summer Day, Online

Designed to Serve All students interested in careeers in the following fields: hospitality, tourism, business, management, aviation, airlines, customer service, and/or airports.
Active Date 20190612T13:19:06

Grading Basis Decimal Grade
Class Limit 28
Contact Hours: Lecture 44
Total Contact Hours 44
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
Course Outline
Learners completing this course will be able to: 1) Explain career pathways, organizational structures, and job responsibilities available in airlines; 2) Describe the relationship between airlines, aviation, and airports; 3) Summarize best practices in safety, security, risk management, and liability as they relate to airline operations and management; 4) Understand spaces that airline personnel operate within including: on aircrafts, cargo and freight handling, mechanics and technicians, flight dispatch, revenue management, operations agents, and more; 5) Recognize the role of governments, professional associations, and others in regulation adherence, route structure availability, and gate assignments; 6) Identify airport codes as necessary to pass interview questionnaires; 7) Comprehend ticketing, baggage handling, and boarding/deboarding processes and the role of airline personnel in these processes.

Student Learning Outcomes
Learners will explain career pathways, organizational structures, and job responsibilities available in airline work.

Learners will describe the relationship between airlines, aviation, and airports.

Learners will summarize best practices in safety, security, risk management, and liability as they relate to airline operations and management.

Learners will understand spaces that airline personnel operate within including: on aircrafts, cargo and freight handling, mechanics and technicians, flight dispatch, revenue management, operations agents, and more

Learners will recognize the role of governments, professional associations, and others in regulation adherence, route structure availability, and gate assignments

Learners will identify airport codes as necessary to pass interview questionnaires.