BSTEC 100 - Fundamentals of Office Management

5 Credits

This class will provide the fundamental skills to work in any office administrative position supporting small and large businesses. The student will learn an overview of the types of organizations, leadership skills, administrative positions, and skills needed, communicating with technology, effective telecommunication skills, how to organize and manage appointments, visitors, offices, time, meetings, events, travel arrangements. mail and office equipment, how to manage records, and processing basic banking and accounting procedures in Administrative roles.

FeesCF

Quarters Typically Offered
Fall Online
Winter Online
Spring Online

Designed to Serve For students who want to develop office skills to work in any administrative professional position.
Active Date 20210403T10:07:52

Grading Basis Decimal Grade
Class Limit 30
Contact Hours: Lecture 55
Total Contact Hours 55
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
Course Outline

Understanding the Changing and Challenging Office for Administrative Professionals in supporting small and large businesses
Developing Professional Skills
Office Organization, Ergonomics, & Time Management
Business and Meeting Ethics
Understanding Workplace Teams
Documenting Your Workplace with Charting Software
Communicating with Technology including Collaboraton tools, Telecommunicatons, and Security Issues
Scheduling and Managing Appointments and Receiving Visitors
Planning Events, Meetings, and Conferences
Physical and Electronic Records Management
Handling Mail & Office Equipment
Coordinating Business Travel
Understanding Basic Banking and Accounting Procedures in Administrative Roles
Leadership Skills

Student Learning Outcomes
Students will prepare an accurate report on the use of emerging office technologies.

Students can explain the functions and responsibilities of an administrative professional in a variety of contexts.

Students will demonstrate proficiency in required office functions.

Students will identify and plan an ergonomic office environment

Students will demonstrate accurate and effective records and file management.

Students will identify professional telecommunication skills.

Students will demonstrate effective team work and leadership skills.

Students will identify proper business ethics in face to face, telephone, and electronic settings.

Students will demonstrate an understanding of how to create and interpret a business flow chart and basic financial office terminology and documents.